Customer care: 800 58 370

What is PSD2?

Since December 2020, your shopping at the TWINSET Digital Store is even safer, thanks to the new authentication rules introduced by the PSD2 EU regulations (EU Directive 2015/2366).

Your shopping experience will continue to be simple and fast, but you will now have to confirm your identity before your online payment. To confirm your identity, you will need to follow the procedure set up by your credit card issuer.

Banks may choose to apply any one of several authentication methods, such as a temporary code (sent via SMS or on the App), or using a finger print on the bank’s App.

Please contact your bank to find out how to activate and use this service.


If in doubt, or if you need further information, please contact our Customer Care.

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